For service businesses

Your AI customer service representative.

Answers every call 24/7, books it straight into your calendar, and follows up with your own leads and customers. Never cold calls. One fixed monthly price.

15-minute call. No pressure, no obligation.

Blue Ridge Home Services

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Estimate follow-up $7,850

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This estimate for Johnson Residence hasn't received a response in 4 days. Recommended: send follow-up and check for any questions.

Estimate value

$7,850

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Johnson ResidenceHeat pump replacement · Issued Apr 28, 2025

Ask about your business

Companies trust us with the calls that represent them

  • Tillman Infrastructure
  • Boyd Heating & Cooling
  • Norfleet Family Plumbing
  • Anderson
  • Modern

Where it goes

Where are your customers slipping away?

You're not short on customers. You're losing them: to voicemail, to slow callbacks and to quotes nobody follows up on.

1Answer

Calls that go to voicemail

  • Missed calls

    People ready to spend serious money don't leave voicemails. They call the next company.

  • After hours & weekends

    Busy buyers call when they finally have time, and your office is closed.

  • A swamped front desk

    Your best people spend the day on the phone instead of closing sales.

2Book

Interest that never becomes an appointment

  • “We'll call you back”

    By the time someone calls back, the buyer has booked with someone else.

  • Slow callbacks

    A serious buyer loses interest in hours, not days.

  • Missed appointments

    No reminder, no show, and an empty slot in your day.

3Follow up

Money left on the table

  • Quotes nobody follows up on

    You send the price, and then no one calls to check in.

  • Extra work for existing customers

    The upgrade, the add-on and the next project you quoted are sitting there with no follow-up.

  • Plans that quietly expire

    Service plans and memberships end, and no one calls to renew them.

Do the math

What are missed calls costing you?

Move the sliders to your own numbers. Most owners are surprised by what one unanswered call a day adds up to over a year.

Lost per year

$195,000

That's about $16,250 a month walking out the door.

Get my free Missed-Money Report

Your own estimate. We'll replace it with your real numbers in the free report.

Growing shouldn't mean hiring more people to answer phones

You've tried the usual fixes. If any of these sound familiar, you can hand them to us.

  • Marketing spend climbs, bookings don't

    You pay for every call and inquiry. A real share of them never become an appointment because nobody picked up or called back.

  • Answering services that just take messages

    A message isn't a booking. A basic answering service can't tell a serious $20,000 buyer from someone just looking.

  • Quotes that go quiet

    Your team sends the price, then gets pulled back into the day. Follow-up happens only when someone remembers.

  • A front desk stretched too thin

    Hiring and training phone staff is slow and expensive, and people leave. The phone keeps ringing while your team is busy.

  • Calls, calendar and customer records in different places

    Notes get lost between the phone, the calendar and your customer system, so nobody sees the full picture.

  • Follow-up that fades

    A push works for a month. Then the team gets busy and nobody calls the customer back.

Never miss a call again.

From a ringing phone to a booked appointment

We answer, book and follow up. Your team shows up and closes the sale.

We take care of

  • Every call is answered 24/7, all year, in a voice that sounds like your business. We ask the questions your best salesperson would, so you know who's a serious buyer.

    • Nights & weekends
    • Busy hours
    • Serious buyers identified
    • Urgent calls passed to your team

Your part

Tap a stage to see what's included

  1. Answer
  2. Book
  3. Follow up
  4. You

No voicemail, no hold music, no missed calls.

* What the service is set up to do. We confirm the details for your business on your demo call.

What sets us apart

An AI customer service rep made for businesses that sell high-value services, with one fixed monthly price and real people supporting you. Here's why owners hand us their phones:

Answer

24/7

Book

+1 appointment

Follow up

Every quote

Answers, books and follows up. Not just a message pad.

Basic answering services take a message and leave the rest to you. Invertops answers the call, finds the serious buyers, books the appointment and keeps following up.

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Works alongside your team, not instead of it

Use it around the clock, or only when your staff are busy or the office is closed. Your people keep the personal touch, and we catch everything they can't get to.

Calendar
Phones
Customers
Texts
Your business

Works with the tools you already use

We book and follow up inside the calendar and customer system your team already works in. No new software to learn.

Upgrade quote · existing customerFollow upApproved
Second unit · past customerFollow upBooked
Add-on quote · sent 3 weeks agoFollow upDay 3

More sales from customers you already have

Your easiest sale is a customer who already said yes once. We follow up on every quote for extra work, so upgrades and add-ons stop slipping away.

CoachAnswerBookFollow up

Gets sharper every week, without your time

Our call quality team listens to real calls every week, flags what could have gone better and tunes the scripts. You can listen in anytime, but you never have to.

Meet the people
behind your AI rep

We've made the callbacks, chased the quotes and answered the after-hours calls for service businesses ourselves. Then we built AI to do it around the clock. When you work with Invertops, you get a dedicated team that knows your business.

Setup

Learns your services, prices and booking rules, then writes call scripts in your business's own words.

  • Call scripts
  • Booking rules
  • Software setup
Setup · team at work

Common questions

Questions owners ask.

Will it sound like a robot?

No. It holds natural conversations, understands what the caller needs and responds the way a well-trained front-desk person would. Ask for a sample call on your demo and hear it for yourself.

Will it replace my staff?

No. It works alongside your team. Use it around the clock, or only after hours and when everyone is busy. Booked appointments go back to your team to run.

When does a call go to a real person?

You set the rules: an upset caller, words like “urgent” or “cancel,” or one of your most important customers. The call is passed to your team smoothly, with notes.

Is this one of those “just following up on your quote” calls people hang up on?

No. We never cold call, and we never buy lists. We only contact people who already reached out to your business, and the first touch is usually a short text in your name that they can answer in one word. We space the follow-ups out, keep them to a handful, and stop the moment someone replies or asks us to.

What does it follow up on?

New inquiries, quotes that haven't been answered, extra work you've quoted to existing customers, and service plans or memberships that are about to expire. By text first, then a call, until they reply.

What if it gets a call wrong?

Every call is recorded, so nothing is hidden. Our call quality team reviews calls every week and fixes the script when something could have gone better. Anything urgent, upsetting or unusual is passed to your team by the rules you set.

Who keeps it sharp over time?

We do. Our call quality team listens to real calls every week and tunes the wording. You can listen to any call and flag anything you'd like changed, but it's not a job you have to do.

What happens to my current front-desk person?

They stop being chained to the phone. Invertops takes the overflow, the after-hours calls and the follow-up list, so your people can look after the customers in front of them and close the sales already booked.

Does it work with the software I already use?

In most cases, yes. We book into your existing calendar and customer system rather than asking you to switch. Tell us what you use on your demo call.

How much does it cost?

One fixed monthly price based on the size of your team, and less than one full-time front-desk hire. No per-minute charges and no surprise bills in your busiest months. You'll see your exact price and the full terms before you sign anything.

How quickly can we start?

Most businesses are live within two to three weeks. One dedicated person builds your setup with you, tests it and stays your contact after launch.